aj77 Privacy Policy
aj77 is committed to handling your personal data responsibly. This policy explains what information we collect, why we collect it, and how we keep it secure on our Bangladesh gaming platform.
Introduction to This Policy
This Privacy Policy ("Policy") describes how aj77 ("aj77", "we", "us", "our") collects, processes, stores and protects personal data provided by users ("you", "Player", "User") of the aj77 online gaming platform available at https://aj77.lat. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside the aj77 Terms and Conditions, which govern your use of the Platform.
aj77 takes data privacy seriously. We collect only the personal data we genuinely need to operate a safe, fair, and functional gaming platform. We do not sell personal data to third parties. We do not use your data for purposes unrelated to operating and improving the Platform, fulfilling our legal obligations, or communicating with you about your account and our services.
Personal Data We Collect
Six categories of information we may collect during your use of the Platform
We collect personal data through the following channels: account registration forms, identity verification submissions, deposit and withdrawal requests, customer support interactions, automated technical logs generated during Platform use, and cookies or similar tracking technologies deployed on our pages. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health information is voluntarily provided in the context of a responsible gaming self-exclusion request.
How We Use Your Personal Data
aj77 uses the personal data we collect for the following purposes only. We do not use your data for any purpose that is not listed below, and we do not process your data in ways that are incompatible with the purposes for which it was originally collected:
- To create and manage your player account, including verifying your identity and age in compliance with our 21+ policy.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate transaction records.
- To detect, prevent and investigate fraud, money laundering, bonus abuse, and other prohibited activities in accordance with our Terms and Conditions.
- To provide customer support and respond to queries, complaints, and account-related requests.
- To personalise your experience on the Platform by showing you relevant game recommendations, promotions, and responsible gaming notifications based on your activity.
- To comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) requirements, KYC obligations, and any lawful requests from competent authorities.
Where we need to use your data for a purpose not listed above, we will notify you and obtain your explicit consent before doing so. You have the right to withdraw consent at any time, although withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.
Legal Basis for Processing
aj77 processes personal data on the following legal bases, depending on the specific nature of the processing activity:
- Contractual necessity — processing required to create and maintain your account, facilitate transactions, and deliver the gaming services you have requested.
- Legal obligation — processing required to comply with applicable laws, including AML regulations, KYC requirements, and any lawful authority orders or court orders.
- Legitimate interests — processing for fraud prevention, security monitoring, responsible gaming analytics, and Platform improvement, where our interests do not override your fundamental rights.
- Consent — processing for marketing communications, optional personalisation features, and any other purposes where you have given explicit, informed consent. You may withdraw consent at any time by contacting support.
Cookies and Tracking Technologies
aj77 uses cookies and similar tracking technologies on the Platform to ensure core functionality, improve performance, and deliver a relevant user experience. The following types of cookies are in use:
- Essential cookies — required for the Platform to function correctly, including session management, login state retention, and security token handling. These cannot be disabled without breaking core Platform functionality.
- Analytics cookies — used to understand how users navigate and interact with the Platform, which pages are most visited, and where technical errors occur. This data is aggregated and anonymised wherever possible.
- Preference cookies — used to remember your language selection, display settings, and other personalisation choices so you do not have to re-enter them on each visit.
You may control cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use certain features of the Platform, including account login and transaction processing. Disabling analytics or preference cookies will not affect core Platform functionality but may result in a less personalised experience.
Data Sharing and Disclosure
aj77 does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the following limited circumstances:
- Payment processors — sharing financial data with bKash, Nagad, Rocket, Upay, Visa, Mastercard and other payment service providers strictly to the extent necessary to process your transactions.
- Game studios and platform providers — sharing session and technical data with licensed game studios and platform infrastructure providers (such as Pragmatic Play, Evolution Gaming, Spribe) to deliver game services and maintain platform integrity.
- Regulatory and legal authorities — disclosing personal data to competent authorities, regulators, law enforcement agencies, or courts where we are required to do so by applicable law, lawful court order, or regulatory requirement.
- Business transfers — in the event of a merger, acquisition, asset sale, or restructuring involving aj77, personal data held by aj77 may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and your rights will be preserved.
All third-party service providers who handle personal data on behalf of aj77 are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with aj77's documented instructions. aj77 remains responsible for ensuring that any such processing is carried out in compliance with this Policy.
Data Security Measures
aj77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include full SSL (TLS) encryption on all Platform pages and during all data transmission, server-side encryption of sensitive data at rest, strict access controls limiting personal data access to authorised personnel only, regular security assessments and penetration testing of Platform infrastructure, and documented incident response procedures for handling potential data breaches.
Notwithstanding the security measures described above, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you become aware of any actual or suspected security breach affecting your account, you must notify aj77 immediately at [email protected]. aj77 will investigate all reported security incidents and, where a breach is confirmed that creates a risk to your rights , notify you and take appropriate remediation steps without undue delay.
Data Retention
aj77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account data and identity verification records are retained for the duration of the account relationship and for a minimum of five years following account closure, in accordance with anti-money-laundering record-keeping obligations; transaction records are retained for a minimum of five years from the date of the transaction; communications with customer support are retained for two years from the date of the last interaction; technical logs and analytics data are retained for up to twelve months in identifiable form, after which they are anonymised or deleted.
When personal data is no longer required for any lawful purpose, aj77 will securely delete or anonymise it. Where deletion is not immediately technically feasible (for example, because data exists in backup archives), aj77 will isolate the data from further active processing and schedule it for deletion at the earliest practicable opportunity.
Your Data Rights
As a user of the aj77 Platform, you have the following rights in relation to your personal data
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Right of AccessYou may request a copy of the personal data aj77 holds about you at any time. We will respond to verified access requests within a reasonable timeframe.
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Right of RectificationIf any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
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Right of ErasureYou may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. Note that legal retention obligations may prevent full deletion in some cases.
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Right to ObjectYou have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling and direct marketing. We will cease such processing unless we have compelling legitimate grounds that override your interests.
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Right to Data PortabilityWhere processing is based on your consent or a contract, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact the aj77 support team at [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise. We will verify your identity before processing any request and will respond within a reasonable timeframe. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee or to decline the request.
Children's Privacy
The aj77 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe that a minor in your care has accessed the Platform and provided personal data, please contact us immediately at [email protected] so that we can take prompt remedial action. We take the protection of minors extremely seriously as part of our commitment to responsible gaming.
Policy Updates and How to Contact Us
aj77 reserves the right to update or amend this Privacy Policy at any time. When we make a material change to this Policy, we will update the "Last Updated" date at the top of this page and, where the change significantly affects your rights or our data processing practices, we will notify you via the email address registered on your account or through a prominent notice on the Platform. Your continued use of the Platform after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns or complaints about this Privacy Policy or about the way aj77 handles your personal data, please contact our support team. You can reach us by email at [email protected]. Please use the subject line "Privacy Policy Query" so that your message is routed to the appropriate team. We aim to respond to all privacy-related enquiries within three business days.